1. AC Question's Avatar
    I went to get my Samsung 7 repaired because i accidently stuck my phone pen the wrong way inside. The Samsung service center's technician fixed my phone, but when I got home and turned my phone on, the screen had multiple purple spots and I couldnt see my screen clearly! Now, in order to fix that too, they want to charge me for it, are they allowed to do that even if its their fault because they possibly messed up the software or something? PLEASE HELP.
    09-01-2016 09:00 AM
  2. pkcable's Avatar
    This is a Samsung issue, and you need to take it up with them. Perhaps appeal to a higher source. Ask for a Customer Service a Tech supervisor next time you call or take it in?

    Support | Galaxy Note7 | Note7

    Also (and this MAY be old info) try Samsung Executive Customer Service.....

    https://consumerist.com/2007/01/17/r...tomer-service/
  3. pkcable's Avatar
    This is a Samsung issue, and you need to take it up with them. Perhaps appeal to a higher source. Ask for a Customer Service a Tech supervisor next time you call or take it in?

    Support | Galaxy Note7 | Note7

    Also (and this MAY be old info) try Samsung Executive Customer Service.....

    https://consumerist.com/2007/01/17/r...tomer-service/
    09-01-2016 09:06 AM

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