1. AC Question's Avatar
    HI

    Can someone help me?

    I have DOOGEE Y100 PRO. For some reason which I don't know, I lost my photos.
    When I'm trying to connect my phone to the laptop via USB, its always showing this pop up (Unfortunately the process android.process.media has stopped).

    How can i fix the problem and get my photos back???

    Please help...

    Thanks
    Mark
    09-03-2016 11:00 AM
  2. warren down's Avatar
    You probably have this dealt with by now as it's 14 days since your post but I just had that exact problem with Amazon Kindle and this is what worked for me. I checked the other apps and they all worked except Kindle. I went to the app store and uninstalled the program then reinstalled it. Everything came back.
    09-16-2016 11:02 PM

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