1. AC Question's Avatar
    Hello, I've bought Galaxy s7 edge online from eglobalcentral.co.it about 2 weeks ago. I am from italy but I was unable to register my phone using IMEI on My Samsung Italy website because Device is from UAE.

    My problem is that on 26 August samsung released new firmware which include samsung cloud, But I've still not recieved any update. When i check for update it say latest updates are already installed. Firmware date is 1 July 2016

    Can someone help me with this?

    09-04-2016 05:36 AM
  2. belodion's Avatar
    Are you saying that your phone is not the correct regional variant for your own country? If so, I doubt that there is anything that can be done to change it.
    09-04-2016 06:10 AM

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