[AC Question]

My girlfriends galaxy reset while we were at a concert and she lost everything somehow. Can this be recovered?

[belodion]

Was her personal data backed up to anything?

[ClintCrane1]

No she did not

[ClintCrane1]

She lost all text messages, photos, most apps but only about half of her contacts

[Kelly Kearns]

She lost all text messages, photos, most apps but only about half of her contacts

What phone and carrier does she have?

Also did she have her contacts on her Google account?

[ClintCrane1]

She has a galaxy s6 and she didn't have anything backed up. It randomly deleted this stuff and now won't let her download the apps

[Kelly Kearns]

Oh.. Won't let her download?

Without seeing some error messages, etc it is kind of hard to determine.

There is a Samsung backup on the phone, but you have to set it up. I'd she didn't do that then you can't recover any text, etc.

If it isn't working at all correctly, I would suggest doing a reset and see if that will allow her to download from the Play Store, without knowing exactly what the error says.