1. AC Question's Avatar
    So recently my Samsung S4's lock button stopped working. I tried taking out the battery to restart it, not thinking that I might not be able to turn it back on. So it wouldn't turn on again and only when I would take out the battery and put it back it, then hold down the volume down button, would it show something about a custom os thing. At the Verizon store they could only get my apps and their data. Is there anything I can do to get my pictures and videos back. Contacts would be nice too but I'm mostly concerned about pictures and videos.
    09-11-2016 12:34 AM
  2. belodion's Avatar
    Have you tried connecting it to a PC or laptop?
    09-11-2016 06:56 AM

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