1. AC Question's Avatar
    I dropped my phone and shattered the back glass cover. The phone is still working, no water damage, and front screen is flawless. Can I do jump upgrade without filing an insurance claim to save $175 deductible?
    09-15-2016 08:53 PM
  2. nahoku's Avatar
    Probably not.

    From the T-Mobil website...

    JUMP!: Trade-in of an eligible device in good working order required.
    Don't take my word for it though, you might get a better answer directly from TMO.
    09-16-2016 05:05 PM

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