1. AC Question's Avatar
    its saying saved and secured but its not connecting any at all. I have restart the device, reset the router at home. same problem after doing all that
    09-22-2016 12:02 PM
  2. anon(9983233)'s Avatar
    I'm assuming you've checked that your Wifi setting on your device are active and connected correctly to you home network.. Check to make sure you have the correct password or code in order to access the wifi channel.

    Typically if the channel/network is secure, this means that there maybe a lock beside the wifi signal within your wifi utility app. When viewing the wifi utility app, make sure you're connected to your home network this would be indicated by a notification under your wifi network name stating "Connected".

    Not to sound redundant, but have you checked your data usage meter via your provider?.. Also, there could be a service outage along your lines or area.
    Laura Knotek likes this.
    09-22-2016 12:18 PM
  3. anon(632115)'s Avatar
    Forget the connection and scan again and use your log in password
    Laura Knotek likes this.
    09-22-2016 04:18 PM

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