1. AC Question's Avatar
    I have a Alcatel trackfone
    09-24-2016 09:04 AM
  2. belodion's Avatar
    What is the message exactly?
    anon(632115) likes this.
    09-24-2016 12:14 PM
  3. Dav3O0l7's Avatar
    I called Tracfone customer support. After they connected me to 3 different experts, no one had any idea how to get rid of the pop-up window that said "My Account is Denied to Turn on Bluetooth". In fact, as nice as I was to them, those [language redacted by Mod] hung up on me. Tracfone has the WORST customer support. So I spent hours trying, and finally figured out the solution myself.

    To get rid of this ANNOYING pop-up window permanently:
    Step 1: Open the Tracfone "My Account" app. Select the menu, select Network Settings, Disable Wi-Fi Management, Disable Network Optimizer.
    Step 2: Go to Manage Applications. Go to the Disabled apps. Enable "My Account Downloader". Clear Data for My Account Downloader.
    Step 3: Restart phone. Done. Finally I have peace.
    belodion and J Dubbs like this.
    02-24-2021 01:38 PM
  4. B. Diddy's Avatar
    Welcome to Android Central! Thanks for the tip.
    J Dubbs likes this.
    02-24-2021 04:47 PM

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