Incoming texts being delivered as undownloadable MMS?

[AC Question]

It wouldn't be as big of a deal if when I hit "download MMS" that it would load the message, but it only says "download failed." Every single time! And it's happening to a ton of messages, only from one person whom I know has a Galaxy Note (one of the newer ones). And to reclarify: it is NOT when I am sending, it is the texts that I am RECEIVING that are converting to MMS that I cannot retrieve no matter how I try. I've also opened it in a different messaging app to no avail. Missing out on a family emergency message to this crap. Anyone???

 

[mysticstrgzr]

This is so annoying it happens to me and the person I am sending to also has a note 7 (we both do) and it fails ALL the time and we both have advanced messaging turned on too.. It is VERY frustrating!!!!!

 

[Lodingi]

My first question is "what phone and messaging app are you using"? I think the first suggestion would be to go in to the application settings, and clear the cache & data for the messaging app. Let me know. Thanks.

 

[mysticstrgzr]

I am using the samsung message app and have AT&T. I just cleared the cache. didn't want to clear the date as it would delete everything including texts i imagine?