Apps wanting to close on their own

[AC Question]

While I am in an app such as messaging the "close all" screen appears, and it keeps flipping back and forth so I can't even use my phone because its so frustrating. I have downloaded the multi-window toggle, but its still popping out of the app and trying to get me to close all apps.

 

[B. Diddy]

Welcome to Android Central! Which phone?

 

[LCDandy2356]

Galaxy 6s

 

[B. Diddy]

Can you show us a screenshot of what you're seeing? Is it the Recent Apps screen that keeps showing up? http://forums.androidcentral.com/am...ide-how-post-screenshots-android-central.html

 

[LCDandy2356]

It bounces to this screen all the time, whenever it feels like it.

 

[B. Diddy]

That's the Recent Apps screen. You might be inadvertently touching the button to the left of the Home button. Or it might be registering touches inappropriately, which can happen if you have a poorly fitting screen protector or case, or if the button itself is faulty.

 

[LCDandy2356]

I'm going with the button is faulty! I know I'm not touching it. I'll have to take it in and see if I can get a replacement.

 

[B. Diddy]

Actually, before you take it in, try booting into Safe Mode, in case it's a 3rd party app that's messing things up: https://support.t-mobile.com/docs/DOC-29226