09-30-2016 03:00 PM
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  1. AC Question's Avatar
    AC Question
    When I download this a photo with sound from my phone to my laptop, the sound is lost. Is there someway to retain the sound?
    09-30-2016 11:59 AM
  2. pkcable's Avatar
    pkcable
    Maybe the PC just doesn't know how to process the sound. My guess would be that a robust media program like VLC Player would be able to handle it.

    VideoLAN - Official page for VLC media player, the Open Source video framework!
    09-30-2016 12:08 PM
  3. Rukbat's Avatar
    Rukbat
    Ambassador
    Moderator
    Unless the phone is downloading 2 linked files - one picture and one sound file - and you're not copying the sound file to the computer.
    pkcable likes this.
    09-30-2016 03:00 PM
« How do I clear the miscellaneous files in my phone without deleting the original files | S6 wont power up »

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