1. AC Question's Avatar
    I have a lg Optimus zone 3 I bought privately. I can't sign in my Google account
    10-05-2016 05:41 AM
  2. belodion's Avatar
    What happens when you try?
    10-05-2016 06:16 AM
  3. dpham00's Avatar
    You can try this . Otherwise,I would return it.

    10-05-2016 08:46 AM
  4. thedonp's Avatar
    Do you have any pictures of the issue ur getting?
    10-05-2016 11:59 AM
  5. Laura Knotek's Avatar
    If it's a used device you bought from the previous owner, then you'll need to obtain the credentials from that person. Otherwise the device will be unusable by you.
    B. Diddy likes this.
    10-05-2016 04:04 PM
  6. B. Diddy's Avatar
    Yep--this is Factory Reset Protection. It's intended to discourage people from stealing a phone, then simply doing a factory reset to make it their own.
    10-05-2016 05:12 PM

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