1. AC Question's Avatar
    I have a Droid Turbo from Verizon and have the motoemail for yahoo installed, but the icon is no longer available to click on. Also, every time I get an email, it says can't connect. I click on that and it says ID and password don't match. How do I fix this?
    10-05-2016 05:40 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Open your App Drawer--do you see Moto Email there? If so, long-press it, then drag the shortcut back to the homescreen.

    Regarding the connection issue--is the phone otherwise connecting to the web successfully (e.g., the browser and other apps)? If so, then open the Moto Email app, tap Menu>Settings, and remove the Yahoo account, then add it back again. If that doesn't work, then go to your Yahoo account's security settings on the web, and make sure you haven't turned on their new security setting that prevents older 3rd party apps from accessing your Yahoo account: https://help.yahoo.com/kb/SLN27791.html
    10-05-2016 06:00 PM

Similar Threads

  1. which it is the most powerful smartphone currently
    By drivers137 in forum General News & Discussion
    Replies: 16
    Last Post: 10-28-2016, 02:17 PM
  2. How many apps is too much...?
    By mwake4goten in forum Ask a Question
    Replies: 9
    Last Post: 10-19-2016, 01:40 PM
  3. Updating OS on Android phones question?
    By Kristi Manushi in forum General Help and How To
    Replies: 2
    Last Post: 10-05-2016, 06:41 PM
  4. What is the best Google Fi phone?
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 10-05-2016, 06:14 PM
  5. How to ger pass the gmail on a Acatel phone
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 10-05-2016, 05:16 PM
LINK TO POST COPIED TO CLIPBOARD