1. AC Question's Avatar
    I do not receive a ring on incoming calls. Volume is set to maximum. The calls go directly to voice mail. When I attempt to review voice mail, I receive a notice that I need to reset overlay; which I am unable to do.

    I have gone into safe mode.
    10-06-2016 09:49 AM
  2. Rukbat's Avatar
    Call your carrier - the entire voicemail thing is theirs, so they'll have to fix the problem.
    10-06-2016 11:56 AM
  3. B. Diddy's Avatar
    Welcome to Android Central! Which phone? Are you certain the Ringtone volume is turned up, and not just the Media and Alarm volumes?

    Also, for the overlay issue, there are many many threads on this. Here's one: http://forums.androidcentral.com/sam...ly-select.html
    10-06-2016 04:38 PM

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