10-06-2016 07:09 PM
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  1. AC Question's Avatar
    AC Question
    I just bought a Galaxy S6 for Boost on Ebay. Everything seems well but I see in white screens an orange keyboard in the background. It's not super noticable but annoying at the same time. Is my phone defective?
    10-06-2016 06:15 PM
  2. bl8zeone360's Avatar
    bl8zeone360
    Not defective, you have what they call a screen burn in image. Whoever owned the phone before you must have been a heavy texter or fell asleep with the screen on all night.
    10-06-2016 06:43 PM
  3. nahoku's Avatar
    nahoku
    While screen burn in is not uncommon to see, and a lot of phones can get this, it doesn't mean you should live with it if it's already bothering you. Contact the seller for remedial action... either a return, or a "substantial" discount (if you can live with it). If the seller didn't mention the screen burn-in in the listing, you have rights for a full refund if the item wasn't "as described".

    Personally, it would bother me and I wouldn't hesitate to return it.
    10-06-2016 07:09 PM
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