1. AC Question's Avatar
    Got a software update this morning. Now when I power up to the home screen, it wants me to unlock with fingerprint and takes me to a screen to update fingerprint and sceondary security. However, this screen is frozen- swiping tapping --nothing works! Locked on this screen - cant go anywhere from here. Have restarted, powered off and on, and still same thing. Any suggestions?
    10-07-2016 09:43 AM
  2. anon(632115)'s Avatar
    Try clearing the system cache
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    10-07-2016 09:49 AM

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