1. AC Question's Avatar
    When I first turn on my Galaxy Note 8.0, I see all my app icons. However, after the AT&T initialization is done running (about 15 seconds), it goes to a screen saver screen and there is a padlock with a circle around it. You can't swipe that symbol to get past this screen. I'm essentially locked out. I haven't done anything different on security, so I'm not sure why this is happening.
    10-07-2016 06:14 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Does the screen respond to touch at all? Can you boot into Safe Mode? The process should be the same as for the Note 10.1: https://support.t-mobile.com/docs/DOC-28805
    10-07-2016 09:42 PM

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