1. AC Question's Avatar
    When I plug my wife's S7 into a new pioneer mvh180ui it reads "error 19" which is a connection error, the phones senses the connection and loads the arc app upon plugging in and the stereo switches over to usb, however the error message still shows and the music just plays through the phone. I have read people saying it's the USB connection settings such as switching from mtp to MIDI etc as it keeps switching back to "charging" option. Have tried this but hasn't helped as it just switches back after trying on the option chosen. The app says no device details when connected to the stereo on the s7. Many people have had issues with the s7 this way but I haven't seen any solutions.

    My s6 workEd straight away no problems whatsoever. Can anyone please help!?
    10-13-2016 03:19 PM
  2. Rukbat's Avatar
    It sounds as if there's an app involved in making the phone send audio through the USB port (not named "arc") - and your wife's phone doesn't have it installed. The usual audio output is through the earphone jack.
    10-13-2016 06:15 PM

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