1. AC Question's Avatar
    this has never happened before now...plugged my Galaxy Note 5 to my laptop and it says...device descriptor failed. phone won't connect. its sounds like it does, and both devices are up to date and so r the drivers...HELP
    10-16-2016 03:05 PM
  2. Rukbat's Avatar
    Remove the driver from the laptop, then reinstall it.
    10-16-2016 05:25 PM

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