1. AC Question's Avatar
    and my hubby factory reset it and now I'm totally locked out of it the only thing I've been able to do is get into the Web part by watching videos on YouTube now I'm I'm stuck...I don't have a computer nor do I have access to one or that cable thingy either please help what do I do?
    10-19-2016 01:42 AM
  2. mhinc's Avatar
    and my hubby factory reset it and now I'm totally locked out of it the only thing I've been able to do is get into the Web part by watching videos on YouTube now I'm I'm stuck...I don't have a computer nor do I have access to one or that cable thingy either please help what do I do?
    This is a security feature for if your phone is stolen and it's factory reset from the Start up menu.
    Without the password the phone is bricked.
    Can you not go on a computer and do a FORGOT PASSWORD? for your gmail account?
    anon(632115) likes this.
    10-19-2016 02:51 AM
  3. jeffhaskins's Avatar
    There is a few workarounds for this as well, search youtube for how to bypass factory reset security. One a zte warp I have I had to follow a few steps using the Accessibility features to make it to where recent apps pops up with vol up button. Then from the recent screen you can get to home screen and then to settings to factory reset again from Android.
    10-19-2016 04:53 AM

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