1. AC Question's Avatar
    I have an Xperia X Performance. Lately, the phone refuses to go in to landscape mode. If I reboot the phone, it will work for a while, but then the rotate eventually stop working. I have also noticed that the Camera app always goes into landscape, and won't go into portrait mode. The phone is set to auto-rotate. Help, please!
    10-19-2016 02:18 PM
  2. anon(632115)'s Avatar
    Does it do it in safe mode?
    10-19-2016 03:43 PM
  3. jnak00's Avatar
    I'll give that a shot. It's a little annoying because sometimes it can be fine for a day before it starts doing it. Safe mode is pretty crippled for me.
    10-20-2016 12:52 PM
  4. jnak00's Avatar
    Wow, safe mode toasted my phone. All my email accounts disappeared after safe mode. I have to re-add them all. The screen rotate did seem to work while in safe mode, but I couldn't leave it that way for long. as I need full functionality on my phone.

    Any other way to check what might be going wrong with my phone's rotation?
    10-20-2016 01:03 PM
  5. Rukbat's Avatar
    If it worked in safe mode, but safe mode removed your email accounts, I'd guess (but it's just a guess, since I don't have the phone here) that you have some malware in the phone.
    anon(632115) likes this.
    10-20-2016 02:35 PM
  6. jnak00's Avatar
    If it worked in safe mode, but safe mode removed your email accounts, I'd guess (but it's just a guess, since I don't have the phone here) that you have some malware in the phone.
    How would one go about checking that? Seems doubtful since I only install apps from Google Play and the phone is about six weeks old, but I guess anything's possible.

    As an aside, I use BlackBerry Hub+ for my email, so I wonder if that has something to do with losing all my email accounts in safe mode.
    10-20-2016 05:36 PM
  7. jnak00's Avatar
    10-27-2016 03:28 PM

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