10-21-2016 09:34 PM
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  1. AC Question's Avatar
    AC Question
    The other day, I noticed my wi-fi wasn't turning on. It was "stuck" if I tried to turn on the wi-fi. When I try to turn it on, it just sits at the "Turning On" screen, and there are no other options.
    I have tried everything that wouldn't void my warranty -- factory reset, airplane mode, etc. The only thing that seemed to work was changing the date forward and then changing it back. However, that doesn't work anymore and now I don't know what to do.
    I have a Samsung Galaxy S6 with Verizon.
    I did drop my phone the other day and crack the back, so maybe it's a hardware thing? I have absolutely no idea.
    10-21-2016 02:27 PM
  2. Tim1954's Avatar
    Tim1954
    Trusted Member
    Q&A Team
    You may have damaged the antenna when you dropped it. Take it to a repair shop...
    10-21-2016 09:34 PM
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