1. AC Question's Avatar
    Hi everyone, I am having some trouble with my android phone. I am using a CUBOT s350.

    My first problem is that I cannot connect my phone to the computer. This problem has been there for a while now, but after spending hours trying to fix it I ended up just transferring files using Google Drive. So no problems so far.

    However, now my touch screen has stopped working. I have tried all the solutions I can find on the internet, except one - a factory reset of the phone. This would be fine, but I would like to back up my photos first, by connecting it to the computer... except the computer does not recognise the phone.
    I have tried updating drivers and uninstalling the device, but Windows insists I have the correct drivers installed (even after I attempt to uninstall them).

    Any help on how to either fix the touch screen with no computer connection or how to connect to the computer with no use of the touch screen would be a massive help!

    Thanks, Sam
    10-22-2016 02:19 PM
  2. Rukbat's Avatar
    You can back up without connecting to the computer - see Backing up an Android Device.
    10-22-2016 03:56 PM

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