10-23-2016 08:42 AM
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  1. AC Question's Avatar
    AC Question
    I dropped my LG G3 recently. Screen is shattered but still turns on and can see the desktop. Never had a screen lock on it. Trying to access my photos. When I plug it in to my computer, it recognizes the phone, lets me click on it to open (like I used to do), but it is blank (no folders/files). Tried on two machines and same thing. Interestingly, the SD card that was in it also seems to be corrupt.

    When I plug my (even) older G3 in, it pops up with a little camera icon as a drive, and I can click it and go into the files. The newer broken one pops up with a little media/mp3 player icon. Not sure whether that means anything, but either way, clicking on it shows nothing there.

    Any suggestions? I can't do anything through the screen (at least without getting it replaced).
    10-22-2016 08:05 PM
  2. anon(632115)'s Avatar
    anon(632115)
    If you can't unlock the screen you won't be able to access the device. You could try an OTG adaptor and USB keyboard to type a password
    10-23-2016 08:42 AM
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