1. AC Question's Avatar
    Just got my brand new s7 edge activated. I have no sound coming from the phone speaker for anything audio. I can here everything with ear buds plugged in though.

    I have all audio setting volumed up in settings. I've tried rebooting, clearing cache, restarting in safe mode. Plugging and unplugging my ear bud jack a few times.

    Any ideas?
    10-22-2016 11:14 PM
  2. Tim1954's Avatar
    Take it back to the shop, should still be warranty job... Perhaps a wire came off inside...
    10-22-2016 11:47 PM
  3. GRIMWALD's Avatar
    In accessibility settings under hearing sungroup, make sure "Turn off all sound" is not toggled to on.

    10-23-2016 12:23 AM

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