1. AC Question's Avatar
    I have a galaxy trend plus . now i have the problem that my picture gallery is not working. Where my pictures sre ment to be seen there is only gray squares, sometimes theres nothing like they woudl not exist and one time there was a broken picture image. i have videos there too and sometimes i remember it was ably to play them, but the pictures are not to be seen. The thing here is that i think it is the memery that is failing, there is not muchs of it, i have cleared different caches, mooved programs to sd card to make space, tryed to open the gallery in the camera. Nothing seems to work. On the sd card is only one program to be seen so i guess that sadly i did not have the pictures storaged on it ? at least it not showing on the sd card info . So i think the pictures are storaged to the main memory, but this is not verified fact but this is what im assuming. Now my question what i liked to know is that what should i do, i thought that is there a possibility to somehow connect my phone to some other phone or tab that has a larger memory and by this be ably to open the pictures with the help of the better memory of the other device, or can i contact my phone to the pc and open the pictures there or something ? or what other solutions there might be .
    10-25-2016 09:47 AM
  2. sfoLAX's Avatar
    Hello. You may have a few options, or your sd card may have become corrupt and will fail completely soon.

    You can either long press or select the menu when you open a photo for Details to see where it's stored. However afaik it would show sdcard1 if on the card but sdcard if it's stored internally. Also check the camera app settings when open to see where it is saving new photos to.

    You can connect your device to a computer while the card is in the phone.
    I don't know which Android version you have, but you would need Samsung drivers on the pc. Best to install Samsung Kies or Samsung Smart Switch if that doesn't work. Kies will read and transfer photos if that works. Never devices only work with the Samsung Smart Switch pc program.

    Also have you tried the My Files app, I suspect you have.
    10-25-2016 11:27 AM
  3. Rukbat's Avatar
    If the files are being sent to you by people running iPhones, and they're larger than 300KB, you won't get pictures, you'll just see boxes where a photo would have been displayed. Make sure that's not the case. (iMessage can send large pictures but, since Apple won;t allow anyone else to use iMessage, Android phones can't receive them.)
    sfoLAX likes this.
    10-25-2016 11:42 AM

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