11-02-2016 09:50 AM
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  1. AC Question's Avatar
    AC Question
    I have a Samsung Galaxy A5, but my screen has gone completely black. I've tried hard resetting it and I cant take the battery out as I can't take the back off. How can I get it to work again? I need to use it but I cant.

    I still get notifications and text messages but I cant look at them because my screen is black
    11-02-2016 08:35 AM
  2. belodion's Avatar
    belodion
    Co-Ambassador Team Lead
    The screen may have failed, or some internal connection or component.
    11-02-2016 09:50 AM
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