I Samsung galaxy note 5 in my phone microphone and hear phone not working

[AC Question]

have Samsung galaxy note 5 in my phone after update microphone and hear phone not working any softwrar for fix it?

 

[ratsttam]

What carrier, what software version?
Have you tried to do a factory reset after the update?
Any other information you can clearly describe the problem, because frankly, I'm not quite sure what you're trying to ask.