1. AC Question's Avatar
    I use a samsung galaxy j1 ace. I had exams so I switched off the phone for over a month. the battery was still I I when I switched I off. I do not remember if the battery was completely dead when I switched it off. a few dayd ago I tried to switch on the phone and it refused to come on. i tried to charge it and I refused to charge. I dont know what to do anymore. I have tried everything. please please help me
    11-06-2016 12:49 PM
  2. nahoku's Avatar
    Pull the battery and reseat it. Then charge the phone for at least, I don't know, 4 hours or overnight. Then press and hold on the power button for 20+ seconds to see if the phone will turn on.
    11-06-2016 02:31 PM

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