No sound incomming email

tuurke

New member
Nov 9, 2016
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After adding an mp3 sound (notifications) to obtain a personal sound at a incomming email.
I find the mp3 in the emailsound list.
When I click it the sound is playing correctly.
So I indicated this one in the list.

But it isn't playing when an email is comming in.

I did the same for a sms/mms...here I receive a sound.

Question: can an email produce a sound at arrivel ?

Thanks for helping