1. AC Question's Avatar
    I got an intrusive voicemail from this survey company and I had no choice but to listen to the message so I could delete it but for some stupid reason when it tells me to hit 1 for english nothing happens so I'm stuck with the voicemail notification on the top of my screen. I have tried factory resetting and for some rediculous reason it didn't get deleted.

    My phone is a samsung galaxy A5
    11-11-2016 05:55 PM
  2. ohnanaotter's Avatar
    I am curious if this has to do with your voicemail account from your carrier. The voicemail is attached to your sim/phone number.

    I looked online and it is suggested you leave yourself a new voicemail and then delete that one, clearing all notifications.

    IF that doesn't work, what is your carrier?
    11-11-2016 08:27 PM
  3. Shaggy15's Avatar
    Sorry I left this page to make an account to reply and then couldnt find what I posted afterwards lol. I tried your suggestion but unfortunately it makes me listen to the 1st voicemail before I can listen to the more recent one. It is driving me nuts, the voicemail doesnt even show up under "logs" so I have no clue why it still managed to not be affected by factory reset.
    11-12-2016 10:47 AM
  4. Shaggy15's Avatar
    It can't be my phone that is the issue because at the beginning when it tells me to hit 1 to listen to the message it works but when the message starts playing and then tells me to hit 1 for english to continue nothing happens.
    11-12-2016 10:50 AM
  5. Shaggy15's Avatar
    Got this problem fixed finally. Turns out all I had to do was press 7 to delete it.
    Laura Knotek likes this.
    11-12-2016 03:56 PM
  6. Laura Knotek's Avatar
    I'm glad you got it sorted.
    Guytronic likes this.
    11-12-2016 05:44 PM

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