11-13-2016 04:01 PM
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  1. AC Question's Avatar
    AC Question
    Stays in select wifi. When i tried to transfer my service to this phone, both phones are BOOST compatible, using a brand new sim card, it goes to Google account asking for email address and password. It wont open with mine, must be previous owners, and i have no clue who that is. Do I have to be in a Wifi area to fix?
    11-12-2016 01:22 AM
  2. Rukbat's Avatar
    Rukbat
    Ambassador
    Moderator
    No, but you have to have the previous Google login and password. If you bought it new, bring it back to the seller - they sold you a used phone. If you bought it used and can't find the seller, you're just out of luck.
    11-13-2016 04:01 PM
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