1. AC Question's Avatar
    Whenever I try to sign into my app on my android galaxy s7 as I always have been able to previously . It now recently will not let me. I get a pop up message saying.
    Opps . Sorry there was a problem. Couldn't br authenticated this is your account.
    11-12-2016 09:58 AM
  2. girls rule at everything's Avatar
    Can't sign in too my wish account
    05-03-2017 02:40 PM
  3. Joanne kuyava's Avatar
    I can't sign in wish account that I already a customer look of
    .I want to know why
    05-05-2017 05:06 AM
  4. belodion's Avatar
    It may be worth emailing the app developer.
    05-05-2017 01:30 PM
  5. Hellraiser39's Avatar
    I've had the same problem, but apparently, my brother hasn't been having this problem (he has an iPhone 6s, i have a Moto X Pure), even though after the update it auto logged me out for no reason, and now it cannot log back in nor authenticate my Google account

    I've tried deleting all traces of wish from my Google account (im trying to find the status of an order i placed 2-2 1/2 weeks ago), but even when i try entering into the portal for wish again, it keeps showing the same error message
    06-12-2017 12:44 AM
  6. Android Central Question's Avatar
    Why can't I log into the Wish App from my Galaxy Note 8? I've done everything recommended: uninstalled the app, cleared cache, restarted phone, over and over. Only spins amd nothing happens. I can log in through Chrome, Google, regular computer, but not using the app on this phone.
    11-30-2017 10:33 PM
  7. B. Diddy's Avatar
    Welcome to Android Central! Did you also clear the Wish app's data in the App Manager?
    11-30-2017 10:49 PM
  8. Borboleta1071's Avatar
    I did. Forgot to list that. Even emailed Wish. They suggested I do exactly way I'd already done. Might be a sign that I need to stay off of it. I tried to also login by connecting to Facebook. It almost seems like a pop-up is making an attempt. I've never seen an app so that unless it was an ad. Kinda stinks because Wish has been my guilty pleasure instead of games. I've scoured the Internet looking for others that may be having this problem and have had no luck. Hoping someone can bless my life with a solution!
    12-01-2017 12:58 AM
  9. Borboleta1071's Avatar
    Update: It's most DEFINITELY the app! I was able to log into Wish's "Home" app with no troubles at all. I mean, it has to be the app, right?
    12-01-2017 01:03 AM
  10. kirksucks's Avatar
    I've been using wish for a few days now. No problems.
    12-01-2017 01:05 AM
  11. B. Diddy's Avatar
    Does this happen on both wi-fi and mobile data? Apps can sometimes have difficulties when trying to connect through certain wi-fi networks.
    12-01-2017 07:04 PM
  12. anon(10383525)'s Avatar
    Just got the galaxy s8 and having the same issues. I can log in on chrome but not through the app itself, I just get the loading spinning circle. I have cleared cache, data, uninstalled, everything listed by the others here. Still have my old phone and tried to log in on that, and it worked with no issues. Anyone had any luck getting the app to work again?
    12-27-2017 06:51 PM
  13. ajbholt's Avatar
    I'm having same problem with my galaxy 8. Please help
    01-10-2018 06:56 PM
  14. Winstonc's Avatar
    I can't sign into my wish account
    01-30-2018 11:37 PM
  15. Winstonc's Avatar
    I'm having same problem with my Samsung tablet it's not letting me pay for what I want to order
    01-31-2018 12:29 AM
  16. belodion's Avatar
    [Two threads, clearly about the same issue, merged.]
    01-31-2018 07:08 AM
  17. Doe_Jane's Avatar
    For people having this issue, try the following steps:

    -Changing network connections
    -Clearing the cache
    -Updating the app
    -Reinstalling the app
    -Restarting your phone
    -Temporarily turning off Google Smart Lock (it helps keep your details safe and may be the reason why you can't sign in on the app.)

    ~if none of the above helps follow this method~

    Sign into Wish on your desktop browser,

    Settings>Change Password
    Change your password (for those who sign in through Facebook or Google Accounts, you don't need to provide an old password, just make one.)

    If you sign in using an email and password, you may choose to link in your gmail and/or Facebook account and see if signing in with either of those work.
    Note: Your Facebook and Gmail accounts should use the same email address that you use for Wish.

    I'm unsure about this method, but if you can't access the desktop site, try accessing Wish on your Phone's web browser or you may be able access the Wish instant app through your Gmail app on your phone and sign in from there, or change your settings. I personally haven't looked into it but theoretically, it might work.
    .
    If you still can't access your account, I would recommend contacting Wish via email, if they send you an automated reply, respond to it, even if it says not to.
    belodion and djrakowski like this.
    02-13-2018 07:21 AM
  18. Kitrena Barnett's Avatar
    I can't believe this..I haven't re heaved my package was supposed to be her by Sunday at the latest.. now I can't sign on to com Kahn 7uuggg what's going on wish
    02-12-2019 10:28 PM
  19. B. Diddy's Avatar
    Welcome to Android Central! Contact Wish's customer support: https://www.wish.com/contact?&hide_login_modal=true. I'm not sure what we can do about your package.
    Laura Knotek likes this.
    02-12-2019 11:53 PM
  20. Meagan Tran's Avatar
    I can't log into wish either and when I tried to reset my password it said he one I was doing was right and then I went back to the front and double checked I did it right and it said that it was wrong. What the hell is going on.
    02-13-2019 11:44 AM
  21. Rukbat's Avatar
    Megan, what's going on is that the site has problems - and until they fix the problems, there's nothing anyone can do.
    02-13-2019 01:12 PM
  22. securu's Avatar
    Wish is a unthrust zone and store.
    I´ve the same problem not signing on in windows.
    Aand other big problems with payments and no refund.
    There a lot of fake thinks.
    I use to buy from them but its a high risk...
    regrads
    be happy
    03-27-2019 11:16 PM
  23. B. Diddy's Avatar
    Wish is a unthrust zone and store.
    I´ve the same problem not signing on in windows.
    Aand other big problems with payments and no refund.
    There a lot of fake thinks.
    I use to buy from them but its a high risk...
    regrads
    be happy
    Indeed! I just saw this related article: https://www.makeuseof.com/tag/how-to...-microsd-card/
    03-27-2019 11:41 PM

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