1. AC Question's Avatar
    "Some other RCS app is running. Please disable it to be able to use Jio 4G Voice". This problem I am not able to fix. I updated all the apps i had and this happened. I tried deleting the necessary apps related to calls, media and chats. Still its not working. I am not able to receive calls or make calls after this issue in my samsung galaxy s6. Please help.
    11-13-2016 01:58 AM
  2. Siddanth Aarya's Avatar
    i also facing this problem in my S6 Edge Plus "some other rcs app is running , please disable it to be able to use jio4g voice". i think Jio Blocked my mobile to use voice service.
    11-25-2016 01:18 AM
  3. Rajashekhar Vadla's Avatar
    Rooted or unlocked phone give that error
    11-28-2016 09:36 PM
  4. Mallepalle Madhu's Avatar
    Some other RCs app is running u have disable it after jio vioce call app was working.so how to disable
    11-29-2016 03:43 PM
  5. miryalarajeshwar's Avatar
    I am also facing the same issue. I have a Note 5 and S5, both factory unlocked from AT&T USA.
    12-01-2016 07:14 PM
  6. riyal10's Avatar
    I am also facing the same issue. I have a Note 5 and S5, both factory unlocked from AT&T USA.
    I have note5 n910A AT&T MOBILE i will show the peoblem how to diable to use jio voice call plz hellp sir
    12-02-2016 12:19 AM
  7. rauni41's Avatar
    How can i disable rcs app? I cant get n make calls on my GALAXY S6EDGE plus ....please help me in any way ....
    12-05-2016 04:00 AM
  8. rauni41's Avatar
    i also facing this problem in my S6 Edge Plus "some other rcs app is running , please disable it to be able to use jio4g voice". i think Jio Blocked my mobile to use voice service.
    Rooted or unlocked phone give that error
    Then what can we do .? How wud it work ?
    12-05-2016 04:02 AM
  9. anon(632115)'s Avatar
    Try disabling Skype and Whats app failing that contact Jio customer services
    12-06-2016 08:15 AM
  10. arbazzzz's Avatar
    mine is stock
    12-09-2016 10:24 AM
  11. ANDY RODRIGUES's Avatar
    I also have the same problem with my Samsung Galaxy s6 verizon factory unlocked stock version. Its saying "some other RCS app is running. Please disable it to be able to use jio4gvoice". I had this problem for a month. Then i had found a solution to it. I just downloaded and installed previous version of the app n it was working fine. Until yesterday it said you have the older version of the app please update. So i m back to square one. I m so fedup.. if someone find a solution please let me know. Thanks.
    12-10-2016 12:18 AM
  12. Satish Yarramsetti's Avatar
    Hi all , i got the solution for this... just uninstall it and download old apk....not the latest one , download old one like .. oct one and use it...also dont forget to uncheck auto update for this app in ply store
    12-10-2016 01:52 PM
  13. Satish Yarramsetti's Avatar
    I also have the same problem with my Samsung Galaxy s6 verizon factory unlocked stock version. Its saying "some other RCS app is running. Please disable it to be able to use jio4gvoice". I had this problem for a month. Then i had found a solution to it. I just downloaded and installed previous version of the app n it was working fine. Until yesterday it said you have the older version of the app please update. So i m back to square one. I m so fedup.. if someone find a solution please let me know. Thanks.
    Install old apk and uncheck auto update in play store
    12-10-2016 01:54 PM
  14. ANDY RODRIGUES's Avatar
    Not an option anymore. If u install earlier version its asking you to update your app.
    12-10-2016 02:14 PM
  15. PRATIK SHAH6's Avatar
    Install old apk and uncheck auto update in play store
    How to download old version
    12-28-2016 05:35 AM
  16. anon(632115)'s Avatar
    If you look at the post after the one you copied you will see old versions no longer work. Best thing to do is contact IMO customer services for assistance
    12-28-2016 07:07 AM
  17. rahulje9's Avatar
    Does anyone have any solution?
    mine too showing the same error
    s6 edge plus AT&T model
    12-29-2016 10:04 AM
  18. rahulje9's Avatar
    "Some other RCS app is running. Please disable it to be able to use Jio 4G Voice". This problem I am not able to fix. I updated all the apps i had and this happened. I tried deleting the necessary apps related to calls, media and chats. Still its not working. I am not able to receive calls or make calls after this issue in my samsung galaxy s6. Please help.

    i had given some review to the jio voice call app.and there reply was they will fix this issue with next update.hopefully the do so
    belodion and anon(632115) like this.
    01-01-2017 11:58 PM
  19. sriramren's Avatar
    Dear Troubled ones with RCS issue,

    I found a solution to download the below JIO4Voice finally.

    Download it, install it manually and enjoy. If it works, pass it to other friends/threads.

    Jio4GVoice 4.0.9 APK Download by Reliance Jio Digital Services Pvt. Ltd. - APKMirror

    Sriram
    rahulje9 likes this.
    01-09-2017 08:21 AM
  20. rahulje9's Avatar
    Dear Troubled ones with RCS issue,

    I found a solution to download the below JIO4Voice finally.

    Download it, install it manually and enjoy. If it works, pass it to other friends/threads.

    Jio4GVoice 4.0.9 APK Download by Reliance Jio Digital Services Pvt. Ltd. - APKMirror

    Sriram
    Thanks alot.it worked
    01-13-2017 04:20 AM
  21. Atanu Dasgupta's Avatar
    This indeed is the right solution to the problem.....Its quite surprising that jio 4g voice version 4.9 is available elsewhere while play store is still offering 4.8.. Thanks a ton buddy......
    01-13-2017 04:45 AM
  22. Atanu Dasgupta's Avatar
    Thanks a ton dude... it worked like a charm.........
    01-13-2017 04:47 AM

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