1. AC Question's Avatar
    I bought 2 albums from Google and would like to add them to my PC. When I plug my phone in to my PC I'm being asked what I want to transfer. I chose music, but nothing appears to transfer. Nothing in playlist, music, or albums.
    What am I doing wrong?

    Thank you
    11-13-2016 02:11 AM
  2. jeffhaskins's Avatar
    Do they show up in your stock music player? (Not Google Play Music) I think that the files may not physically be on the device, just tied to your account through Google. On your pc try to log in to Google and see if there is a way to do it that way.
    11-13-2016 04:14 AM
  3. anon(632115)'s Avatar
    They could also be DRM protected and on the device in a non mp3 format
    11-13-2016 04:21 AM

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