1. AC Question's Avatar
    I have a s5 and no sd card so everything is saved on the phone. I had been getting notifications saying storage space almost full for a few days and now the phone has turned off and won't turn back on. I took the battery out and put it back in and it starts to turn on but then stays on the samsung logo and doesn't go past that. I have REALLY important photos and videos of my daughter which aren't backed up anywhere else!! </3 silly me! I've tried to connect my usb wire to my laptop but I can't find it the phone connected on the laptop :/ someone please help me x
    11-14-2016 07:56 AM
  2. Tim1954's Avatar
    Have you tried holding volume up /home and power buttons down to start it? That will give you a strange menu, try wipe cache partition from there if it lets you, then reboot the phone! Read the small writing very carefully before you select anything as you can wipe the phone from there too! Beware!
    11-14-2016 06:07 PM

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