1. AC Question's Avatar
    I just got a Galaxy S7 a few days ago. Today, I was going to use the mobile hotspot (which I have through Verizon), and when I went to turn it on, it gave me a pop-up saying something along the lines "Wifi must be off to enable Mobile Hotspot" and had a "Do not show this again" checkbox. I thought, ok no problem, selected the checkbox, and clicked Ok.

    So now, it's like my Mobile Hotspot and Wifi are fighting each other. My Wifi turns itself on and off constantly unless I go in and slide the slider to ON or OFF myself. When turning on my Mobile Hotspot, it turns on, then immediately turns itself off. I really have no idea why this is happening now, I just used the mobile hotspot the day before without issue (nor did I get the popup mentioned above), and I've looked through the settings, but I'm not seeing anything. Any ideas or help is appreciated!
    11-15-2016 11:07 AM
  2. the tall guy's Avatar
    Hi, try speaking to Verizon - they might have some instructions they can give you over the phone or in person at could help.
    11-17-2016 04:24 AM

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