Why can't I open drop down (pull-down) menu when the screen is locked?

[AC Question]

I did factory data reset and now can't pull down the drop down menu when the screen is locked. Before the reset I could do that. How do I change it back?

 

[Javier P]

What phone and android version do you have?

 

[TseYeYa]

My phone model is Lenovo S720, Android 4.0.4

 

[TseYeYa]

Thanks for your try to help. The problem has been solved. It just became possible again. Without any actions from my side )

 

[Javier P]

Thanks for your try to help. The problem has been solved. It just became possible again. Without any actions from my side )

Glad you managed to get it fixed! Thanks for the follow up and welcome as a member! See you around the forums.