1. AC Question's Avatar
    I called the phone and it rolled to voice mail like the phone is shut off. I have attempted to use the power on button with no results. It is now 9:45 the last time I know the phone was working was at 8:05 when it sync with my fitbit. Help Please
    11-18-2016 12:50 AM
  2. Tim1954's Avatar
    Press home, volume up and power buttons at the same time. If the screen comes on you are in business. You may get the option to reboot system now. You could scroll down to wipe cache partition, do that and reboot the device. (you can factory reset the device from this menu, so read with care before you press anything!)
    If you get no response, it's time to take the phone to a repair shop.... Good luck!
    11-18-2016 08:08 PM

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