1. AC Question's Avatar
    I recently forgot my backup password on my Samsung galaxy s6 edge plus but I still have my finger prints registered. after attempting to find out what my backup password was by entering many possible ones, I got myself locked out. I researched ways to find out how to change my backup password if I can and found that there is a way. This way is if I have a Samsung account on my phone registered then I can use that to try and change my backup password without a factory reset. My problem is I don't know my phone model number which I need in order to register an account for myself! Does anyone know how to find out what my phone's model number is?

    Thank you!
    11-21-2016 08:45 AM
  2. VW Maverick's Avatar
    Welcome.
    It would be on the box it came in. That would be easist way to verify it.

    Mav.
    11-21-2016 09:30 AM

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