1. AC Question's Avatar
    So, my Note 5 crashed. I restart it. It shows me the Samsung opening logo and then goes to a black screen with the LED a continuous Blue color.

    I do a hard reset (Vol Down + Power Button), it repeats the action, Samsung Logo then black screen.

    I was able to get it to the Downloading, Do not turn off screen but after a couple hours sitting there, the battery drained out and died, I don't think it did anything while on that screen (How long does it normally take for that to perform).

    I've been trying to do a factory reset of the phone but this seems almost impossible due the fact that I can't even get it into recovery mode (get past the black screen, that is).

    Is my Note 5 salvageable? Is it bricked and should I just look into getting a new phone? I'm super bummed because I've loved my Note a lot.

    Is there a way to sell it if so?
    11-22-2016 12:11 AM
  2. chanchan05's Avatar
    The downloading part of the screen is the part where its supposed to be connected to a PC with a software from which it will ve downloading the firmware.

    It would help if you'd explain better as what you tried to do that may have caused the crash.
    11-22-2016 12:34 AM
  3. Entium's Avatar
    Nothing special in particular, just normal use. Nothing I would deem noteworthy. It's an unrooted phone, I did have Nova Launcher installed on it though.
    11-22-2016 07:03 AM

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