12-09-2016 05:20 AM
26 12
  1. aw88750's Avatar
    Hi Dear All,

    I am receiving update message on my a5 2016 frequently from copules of days, but I was ignore it. now unfortunatly last night I tap on update and now my farst charging option is not showing, before update my mobile charge with in 30 to 40 mints, but now its take hourse and still not fully charge. please help.
    2ndly is there any log where can i check my all update log with name of update , date , time etc ?
    Abdul Waheed
    11-25-2016 04:53 AM
  2. anon(632115)'s Avatar
    Have you enabled it? Settings>Battery>enable fast cable charging
    11-25-2016 05:09 AM
  3. aw88750's Avatar
    @Pugs1957 Thx for your reply, I checked but no option found in Settings>Battery>enable fast cable charging
    pic link,

    Attached Thumbnails a5 2016 fast charging not supported after updates-fastcharging.jpg  
    11-25-2016 05:26 AM
  4. anon(632115)'s Avatar
    Hi, I'm not sure what to suggest. See the last post here https://www.orduh.com/fix-samsung-ga...5-wont-charge/
    I have read some devices still fast charge but they can no longer turn it off. Maybe send an email to Samsung Customer Services? I'm out of ideas, sorry
    11-25-2016 06:28 AM
  5. Surjith Shankar's Avatar
    The very same problem here Abdul. in my phone, No fast charging, No OTG, also No PC connection. Please check if your mobile supports OTG, and PC connection, now...
    11-25-2016 08:41 AM
  6. anon(632115)'s Avatar
    The default connection to PC is now charging. When connected, swipe down your notification bar and select USB option
    11-25-2016 08:50 AM
  7. Surjith Shankar's Avatar
    when i swipe down, i cant see anything dude, as connected to a wall charger
    aw88750 likes this.
    11-25-2016 08:55 AM
  8. anon(632115)'s Avatar
    Dumb question but have you installed Samsung USB drivers?
    11-25-2016 09:15 AM
  9. Surjith Shankar's Avatar
    Yes. Please don't again ask dumb questions like this.
    11-25-2016 09:19 AM
  10. anon(632115)'s Avatar
    Sometimes people miss the obvious (I did say it was a dumb question) but I don't like your attitude so best of luck, I'm not going to try to help you any further!
    aw88750 likes this.
    11-25-2016 09:22 AM
  11. Surjith Shankar's Avatar
    Please don't say like that. That was a funny quote.Don't take it serious. I'm stucked here.. please help me. I have being contacting Samsung for 3 months..... I have only expectation here... Sorry... Please....
    11-25-2016 09:25 AM
  12. anon(632115)'s Avatar
    Sorry I misinterpreted your reply. Seems Samsung have messed up a few things. Firstly, OTG, and fast charging. PC connection may be a faulty cable. Try another and make sure its a "proper" one for a Samsung as Samsungs use different cables to most devices.
    I have read on a few forums, the problems after the update and there don't appear to be any resolutions.
    Personally, I would try clearing cache, then factory reset and then explore the possibility of rooting and using a custom ROM which hopefully won't have the same issues as the stock firmware. I personally don't see why you should have to consider rooting the phone, Samsung should have got it right before they released it. The only thing I can think if, which I suggested to Abdul, is to email Samsung.
    I wish I had a solution and am sorry I can't assist you
    aw88750 likes this.
    11-25-2016 10:01 AM
  13. Surjith Shankar's Avatar
    It's OK. If i need to flash a custom ROM, i need to use ODIN. But without my PC recognition, i can't use ODIN. Anyother ways of flashing? No custom recoveries, My phone is fully official.
    11-25-2016 10:06 AM
  14. anon(632115)'s Avatar
    No Odin is the only way. If your phone when unlocked cant be seen by your pc it could be drovers, faulty usb socket on phone or pc or cable. You have the drivers so try another usb port and or cable. I assume nothong shows up in Windows device manager?
    11-25-2016 10:17 AM
  15. Surjith Shankar's Avatar
    Yes. Nothing shows up. Can there be fault in Phone's socket? If it was, then charging will not be done right?
    11-25-2016 10:21 AM
  16. anon(632115)'s Avatar
    There are pins for data and charging so phone may charge but not send data depending upon the nature of any damage. Most times it is the cable at fault
    aw88750 likes this.
    11-25-2016 10:26 AM
  17. Surjith Shankar's Avatar
    Oh God ! I tried many cables. So, it will be my port problem right ? I used a flashlight and see the hole... nothing is loose or damaged... How can i resolve? If the problem is with my port, will it cost me ?(Warranty can't be attained, its international phone and im in different country)
    11-25-2016 10:33 AM
  18. anon(632115)'s Avatar
    Do you have access to another samsung that you can try connecting to a pc? That would rule out the pc
    11-25-2016 10:56 AM
  19. Surjith Shankar's Avatar
    No. But i tried in different PC 's.
    11-25-2016 01:01 PM
  20. aw88750's Avatar
    Surjith Shankar, thx for reply, I am searching but unfortunately still not found any solution. 2ndly I am looking how to set default storage path to SD card.
    12-01-2016 04:16 AM
  21. aw88750's Avatar
    Dear Pugs1957, I receive fast charging problem after update of software, there is no charger and pins issue. I don't know why this happend after updateing, why thay relase updates with bugs ?
    I am stuck after updateding in fast charging problem & also change default storage to SD.
    I am thinking to sale my a5 and switch to iPhone may be in future.
    12-07-2016 04:09 AM
  22. anon(632115)'s Avatar
    Hi, its pretty poor what Samsung have done to the phone. If you sell it you will lose money. It may be worth emailing Samsung. I'm sorry but that's all I can think of at the moment
    12-07-2016 04:59 AM
  23. aw88750's Avatar
    ok what is the help desk e-mail id of samsung can you plz share with me Pugs1957.
    12-08-2016 05:48 AM
  24. anon(632115)'s Avatar
    Where are you located?
    12-08-2016 06:01 AM
  25. aw88750's Avatar
    Pakistan . City name Rahim Yar Khan.
    12-08-2016 10:20 PM
26 12

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