You can try to give the card contacts a gentle clean first. If that doesn't help... Unless you encrypted the sd card, you can put it into a pc and that should be able to read it. Some have the slots for sd cards, but you may have to use an adapter if you have a micro sd... Try another sd in the device too determine if the reader is faulty or not. Try the sd in another phone (if you have one) to troubleshoot the card. If all that fails, come back and tell us and we'll troubleshoot further
11-26-2016 04:52 AM