How do you change security settings if you need a pin, to access options?

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AC Question

So I've ran into a problem that my phone is no longer secure. Basically all I want to do is change my phone from the swipe to the security pattern. Only problem is that i need a pin to change this. I went to sprint and they said it's impossible to recover if I don't know. Also i called samsung and the told me to clear credintials. This also did not work. Im at a dead end here all i want is to change the security. If anyone can help i would appreciate it!
 
I'd have suggested Clear Credentials as well. Take a look in Device Administators and see whether there's anything in there that you can untick.
 

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