Why does my phone lose reception constantly? OnePlus One & Samsung S7

TastyBiscuit

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Nov 27, 2016
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I initially started with a OnePlus One and it came to a point where I would lose reception (Both data and mobile) maybe once an hour. The only fix was to restart the phone. I got fed up with it so I ended up getting a new phone, the Samsung Galaxy S7. It's been 3 days and I haven't found any problems, however, this morning I found my phone to have no reception. I restarted it and it started working again.

Could this be a SIM card problem? WiFi works fine.

It's a Sprint Unlocked Samsung Galaxy S7.

In Canada, carrier is Koodo.

My girlfriend is also with Koodo and she doesn't lose reception at all.