1. AC Question's Avatar
    I updated my j3 2016 to the new lollipop version and a few friends also have on other Samsung devices and they also lost the on the go feature ..it's very disappointing and I'm not happy about it ...I've never had problems with android until this ridiculously disappointing update came
    11-27-2016 01:04 PM
  2. hallux's Avatar
    Keep in mind, this is not ANDROID as much as it is SAMSUNG. Samsung controls the updates on that device and decides what features are included when it's pushed. What feature in particular is missing? Do you have a link to the specific feature? I did a quick Google search and did not find anything related to "on the go" on that model phone.
    11-27-2016 01:25 PM
  3. nahoku's Avatar
    According to specs, your phone should support OTG (on-the-go). I would be surprised if an OS update removed it. If you're having problems with OTG, try another cable if you have one.
    hallux likes this.
    11-27-2016 03:28 PM
  4. hallux's Avatar
    Thanks @nahoku I wasn't thinking about the external storage as "on the go".
    nahoku likes this.
    11-27-2016 04:32 PM

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