My phone won't go past the alcatel screen

[AC Question]

I tried to do a hard reset and after I select yes to reset the phone screen just goes blank and when I press the power button it just stays on the alcatel screen

 

[B. Diddy]

Welcome to Android Central! Which Alcatel phone? Behavior like this usually isn't a good sign. The firmware might be corrupt, or it could be a problem with the motherboard.