1. AC Question's Avatar
    Updated to 6.0.1 and apps started freezing or not responding. Did factory reset and now Google Play Store or any of the other Google related apps don'the work . Just gives me a blue checking info screen and then goes black. Using WiFi only tablet
    11-28-2016 06:25 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Did you get the update over-the-air, or did you use Odin to manually install it?
    11-29-2016 01:53 AM
  3. Phantomsnow's Avatar
    Updated through automatic android notification. I am on a guest network at a relative'so house could this be part of the problem?
    11-29-2016 10:16 AM
  4. B. Diddy's Avatar
    Being on a guest network shouldn't matter. Does this happen in Safe Mode as well? https://support.t-mobile.com/docs/DOC-28317
    11-29-2016 12:45 PM
  5. Phantomsnow's Avatar
    No access in Safe mode. Only Google thing that works is chrome. All other Google Apps (play store, maps, Google search, play services) all go to a black screen after a few seconds of blue checking info screen. Can't add my Google account under accounts either.
    11-29-2016 04:58 PM
  6. B. Diddy's Avatar
    I wonder if something messed up during the update procedure. Try reinstalling the firmware using Smart Switch: SmartSwitch: Install & update or replace firmware
    11-29-2016 05:09 PM
  7. Phantomsnow's Avatar
    Smart Switch did the trick. I can reload my apps that stopped.
    B. Diddy likes this.
    11-29-2016 08:46 PM

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