1. AC Question's Avatar
    Updated to 6.0.1 and apps started freezing or not responding. Did factory reset and now Google Play Store or any of the other Google related apps don'the work . Just gives me a blue checking info screen and then goes black. Using WiFi only tablet
    11-28-2016 05:25 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Did you get the update over-the-air, or did you use Odin to manually install it?
    11-29-2016 12:53 AM
  3. Phantomsnow's Avatar
    Updated through automatic android notification. I am on a guest network at a relative'so house could this be part of the problem?
    11-29-2016 09:16 AM
  4. B. Diddy's Avatar
    Being on a guest network shouldn't matter. Does this happen in Safe Mode as well? https://support.t-mobile.com/docs/DOC-28317
    11-29-2016 11:45 AM
  5. Phantomsnow's Avatar
    No access in Safe mode. Only Google thing that works is chrome. All other Google Apps (play store, maps, Google search, play services) all go to a black screen after a few seconds of blue checking info screen. Can't add my Google account under accounts either.
    11-29-2016 03:58 PM
  6. B. Diddy's Avatar
    I wonder if something messed up during the update procedure. Try reinstalling the firmware using Smart Switch: SmartSwitch: Install & update or replace firmware
    11-29-2016 04:09 PM
  7. Phantomsnow's Avatar
    Smart Switch did the trick. I can reload my apps that stopped.
    B. Diddy likes this.
    11-29-2016 07:46 PM

Similar Threads

  1. Anyone tried this case from the Honor Site.
    By Dconn1975 in forum Honor 8
    Replies: 9
    Last Post: 11-29-2016, 09:40 AM
  2. Google assistant question
    By Rumblee1 in forum Google Pixel & Pixel XL
    Replies: 3
    Last Post: 11-28-2016, 07:46 PM
  3. why cant i update my theme store????
    By mamune 4132 in forum General Help and How To
    Replies: 0
    Last Post: 11-28-2016, 05:06 PM
  4. I love the themes and stock messaging
    By mysamsung7 in forum Samsung Galaxy S7 edge
    Replies: 0
    Last Post: 11-28-2016, 05:01 PM
  5. Samsung Pay UK pushed back until next year
    By lammy8 in forum Samsung Galaxy S7 edge
    Replies: 0
    Last Post: 11-28-2016, 04:53 PM
LINK TO POST COPIED TO CLIPBOARD