1. AC Question's Avatar
    It starts from the top and is a few sentimeters long. It's like a light smudge or shadow. I noticed it when I tried to read a book because it shows up on a white background.
    I have not spilled anything on the phone and the phone is fairly new so I do not know where or when this came from.

    The weird thing is: the phone has a small sliver of a second screen above the main screen and if I tap on that screen then the dark spot on the main screen goes away.
    So there is some problem with backlighting, but because the dark area does light up when I tap that secondary screen, I am hoping that the problem is software related.

    My action plan is: 1. Uninstall the apps one by one 2. Reset the phone 3. Warranty.

    Regards,

    Andrei
    11-29-2016 05:52 AM
  2. anon(632115)'s Avatar
    Sounds like a hardware issue so a warranty claim would be best course of action
    11-29-2016 05:54 AM

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