1. AC Question's Avatar
    Previously on an older Android version, while I' using EasyTouch or ScreenOff, I have no problem using my fingerprint to unlock my device. When I updated it to a newer version, I have to use my password instead of my fingerprint.

    I notice that when I lock the screen with either of the above apps, I will definitely have to use my password. If I use the physical lock button, it will never be an issue.

    I am using Samsung Galaxy A5, haven't root my phone yet.

    If anyone can help me to resolve this, it will be super cool.
    11-30-2016 12:27 AM
  2. anon(632115)'s Avatar
    The A5 has fingerprint control for the lock screen. Have you tried it without EasyTouch?
    11-30-2016 03:25 AM

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